Privacy Policy
Effective Date: October 2, 2026
LOL Cleaning (“LOL Cleaning,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we may collect when you visit our website, contact us, or book cleaning services with us, and how that information is used.
Information We Collect
When you contact or book with LOL Cleaning, we may collect information such as:
• Your name
• Phone number
• Email address
• Service address
• Billing or payment information
• Cleaning service preferences
• Appointment date and time
• Information you provide about your home or cleaning needs
• Communications you have with us
We may also automatically receive limited technical information when you visit our website, such as your browser type, device information, and general website usage information.
How We Use Your Information
We may use your information to:
• Schedule and provide cleaning services
• Communicate with you about appointments
• Confirm, reschedule, or cancel appointments
• Process payments
• Respond to questions and requests
• Provide customer service
• Improve our website and services
• Maintain business and service records
• Prevent fraud, misuse, or security issues
We do not collect more personal information than reasonably necessary to provide our services and operate our business.
Payment Information
If you make a payment through our website, payment information may be processed by a third-party payment provider. LOL Cleaning does not need to store your complete credit or debit card number on our website.
Payment providers may have their own privacy policies and terms governing how payment information is handled.
Sharing Your Information
LOL Cleaning does not sell your personal information.
We may share information with trusted service providers when reasonably necessary to operate our business, such as website hosting providers, booking systems, payment processors, email or communication services, and other technology providers.
We may also disclose information when required by law, legal process, or to protect the rights, safety, and property of LOL Cleaning, our customers, or others.
Cookies and Website Technologies
Our website or third-party services connected to our website may use cookies or similar technologies to help the website function, remember preferences, understand website usage, or provide security.
You may be able to control cookies through your browser settings.
Communications
If you provide your phone number or email address, we may use it to communicate with you regarding your cleaning appointment, questions, service updates, or other business-related matters.
We will not intentionally use your contact information for unrelated marketing without an appropriate basis or permission where required.
Third-Party Websites and Services
Our website may contain links to third-party websites or services. LOL Cleaning is not responsible for the privacy practices or content of third-party websites.
We encourage you to review the privacy policies of any third-party service you use.
Data Security
We take reasonable steps to protect the information we maintain. However, no website, electronic transmission, or method of storing information can be guaranteed to be completely secure.
How Long We Keep Information
We may retain customer information for as long as reasonably necessary for providing services, maintaining business records, resolving disputes, complying with legal or tax obligations, and other legitimate business purposes.
Your Choices
You may contact LOL Cleaning if you have questions about the personal information we maintain about you or if you would like to request correction of inaccurate information.
Certain requests may be subject to applicable legal or business recordkeeping requirements.
Children’s Privacy
LOL Cleaning’s website and services are intended for adults. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the Effective Date at the top of this page.
Contact LOL Cleaning
If you have questions about this Privacy Policy or how your information is handled, please contact LOL Cleaning through the contact information provided on our website.
LOL Cleaning
Eugene, Oregon
United States
